Local Building Services News

Garage to 2 Storey Extension

Dear Darren,
This is a quick note to say thank you for all your hard efforts over the last year and to recommend your services to anybody in the area who is looking to embark on building works.
A summary of our project is that we moved into our property in October 2009. It was a 3 bed 1950’s detached house which was of sound construction but in need on complete renovation and extension.

We have never previously taken on a project of this scale and wanted to work with a company that had the capability and expertise to handle the full range of works and a reputation for high quality workmanship.
Garage to 2 Storey Extension
The project included a complete gutting of the existing building, replacing all heating, electrics, plumbing and windows as well as completely re-plastering throughout and fitting of new bathrooms and kitchen. In addition to this, the single storey garage to the side was to be demolished to be replaced by a 2 storey extension giving us an enlarged family bathroom, an ensuite to the master bedroom and an additional bedroom.
We spoke with friends and colleagues in the area and [Spa Gas] was a name which was repeated offered up in recommendation. It was noticeable that, in contrast to other local firms, customers of [Spa Gas] have become real advocates for them and were quick to promote their services. Very early in the process we spoke with [Spa Gas] and immediately had confidence that we would be given a credible, well considered and comprehensive quote. The price and timescale which we agreed have proven to be correct. Potential issues were highlighted early on so that we have had no nasty surprises.
It was clear from the outset that [Spa Gas] were really engaged with our plans and offered great support as we went through the planning stages. [Spa Gas] have a wealth of experience and offered us practical solutions to achieve our objectives from this project.
The attention to detail sets [Spa Gas] apart from the competition. I could quote numerous examples of where[ Spa Gas] have gone beyond my expectations to deliver to their own high standards. An example of this would be the selection of bricks and roof tiles to match the existing structure. I understood that this was a real challenge given the age of the building. However [Spa Gas] took on the challenge and after much searching found a great match which has attracted many favorable comments from our neighbours. With hindsight we’re really pleased that [Spa Gas] did take the time on this as it really adds to the overall result.
Throughout the process [Spa Gas] showed great sensitivity to the practical issues connected with our living in the property during the works. A key element of this was in their planning. We had absolute confidence that the various build phases were well controlled, having realistic timescales and with consideration of the need for us to move ourselves and our belongings around as work progressed. It felt like a real partnership as Spa Gas kept us well informed so that we didn’t hold up any of the works.
Over the course of the seven months project we had a range of tradesmen from [Spa Gas] on site. Each one was professional, and committed to doing a really quality job, and at the same time were friendly and polite. This was really important in our project as we felt we could-really trust the people who were working in our house.
The relationship with (Spa Gas) was all important, as we entrusted them with our house and our budget. This trust was well placed. Communication with (Spa Gas) was fantastic and any issues encountered were dealt with quickly in an open and pragmatic way. The (Spa Gas) team have the depth of expertise to be able to respond to all kinds of problems and did so calmly and professionally.
We really enjoyed working with Spa Gas. The team were absolutely professional and the finish that they achieved is wonderful, in many ways exceeding our original expectations, All of the team were approachable and a pleasure to be around. We would have no hesitation in recommending Spa Gas to future business and would like to thank them for their integrity and diligence which saw our project being delivered on time without hidden costs, and to a very high standard.

Thanks
David and Kathryn